Legal notice

Legal Notice

Last Updated: 11 November 2026

Website Operator

This website, https://www.nutracity.co.uk, is owned and operated by NUTRACITY LTD, trading as NutraCity.

NutraCity is an online retailer offering food, nutritional supplements, personal care products, household essentials and other consumer goods.

Contact Information

For questions about our website, products, orders or business operations, please contact us using the following details.

Email: customerservices@nutracity.co.uk

Telephone (UK): 020 3576 5921

Telephone (International): +44 20 3576 5921

Website: https://www.nutracity.co.uk

NutraCity operates exclusively online. Our registered office is provided for statutory correspondence and company identification purposes and is not a physical retail shop, customer collection point or returns location.

For returns, please contact our customer service team for instructions.

Intellectual Property

Unless otherwise stated, original website content, design elements, written materials and other intellectual property belonging to NutraCity are protected by applicable intellectual property laws.

Product names, trademarks, logos and images belonging to manufacturers or other third parties remain the property of their respective owners.

Unauthorised reproduction, distribution or commercial use of protected materials is prohibited except where permitted by law or with the appropriate rights holder's permission.

Website Information

We aim to ensure that information published on our website is accurate, clear and up to date.

However, product manufacturers may occasionally change ingredients, formulations, packaging, specifications or other product information without prior notice.

Customers should always refer to the information supplied on the physical product packaging and contact us if they require clarification before purchasing.

Nothing in this Legal Notice excludes or restricts customers' statutory consumer rights or our legal responsibilities.

Third-Party Websites

Our website may contain links to independent third-party websites and services.

These websites are operated by their respective providers and may be subject to separate terms, conditions and privacy policies.

We are not responsible for the independent content or practices of third-party websites, except where responsibility cannot lawfully be excluded.

Applicable Policies

The following policies provide further information about purchasing products and using our website.

Terms of Service

https://www.nutracity.co.uk/policies/terms-of-service

Privacy Policy

https://www.nutracity.co.uk/policies/privacy-policy

Refund, Returns & Withdrawal Policy

https://www.nutracity.co.uk/policies/refund-policy

Shipping & Delivery Policy

https://www.nutracity.co.uk/policies/shipping-policy

Nothing in this Legal Notice affects any rights available under applicable consumer protection legislation.

Governing Law

This Legal Notice is governed by the laws of England and Wales, subject to any mandatory laws or consumer protections that apply in other jurisdictions.

Contact

For enquiries regarding this Legal Notice or the operation of our website, please contact:

NUTRACITY LTD